Shipping policy
At Trendy Buster, we are committed to delivering your orders quickly and securely. Please read our shipping policy carefully before placing an order.
1. Order Processing
- Orders are processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Processing times may be extended during sales, holidays, or high-demand periods.
2. Shipping Time
Estimated delivery times:
Domestic Shipping
- Delivery within 3–7 business days
International Shipping
- Delivery within 7–20 business days
Please note that delivery times are estimates and may vary depending on location, customs clearance, and courier services.
3. Shipping Charges
- Shipping charges are calculated at checkout based on your location and selected shipping method.
- Free shipping promotions may be offered from time to time.
4. Order Tracking
- Once your order has been shipped, you will receive a confirmation email with a tracking number.
- Customers can use the tracking number to monitor shipment status.
5. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
We are not responsible for:
- Delays caused by incorrect addresses
- Lost packages due to incorrect customer information
6. Customs, Duties & Taxes
International orders may be subject to:
- Customs duties
- Import taxes
- Other local fees
These charges are the responsibility of the customer.
7. Delayed or Lost Packages
While we work with trusted shipping partners, Trendy Buster is not responsible for delays caused by:
- Courier companies
- Customs processing
- Weather conditions
- Natural disasters
- Public holidays
If your package is significantly delayed, please contact our support team for assistance.
8. Damaged Packages
If your order arrives damaged:
- Contact us within 48 hours of delivery
- Include photos of the damaged item and packaging
We will review the issue and provide a suitable resolution.
9. Contact Us
For shipping-related questions, contact us at:
Email: support@trendybuster.com
Store Name: Trendy Buster